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Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 11,902 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this yet. Computer is for grandson and he is rough on electronics. I like the fact that it covers accidental damage. I'm sure it will pay for itself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gadget guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Laptop that I purchased works really fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife live that laptop good quality good price ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a "MUST HAVE" - the agents are very knowledgeable and friendly ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an addition to my orders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of Best Buy warranties. If they ever stopped offering this I would no longer shop at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra protection when you purchase a laptop for a teen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully havent had to use it with the wifes laptop yet. But itll be worth every penny if i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it pays to purchase the extra warranty on anything you buy!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We completely agree with this! It's important to cover your investments just in case something goes wrong. If you have any questions, concerns or anything you need help with, please let us know.

  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance. A waste of money if you do not have to use it, but a lifesaver if you do. Have not had to use it so far, but I have heard good things about the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for piece of mind with the laptop I purchased for my granddaughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Everyone who has a child at home should get it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 4 out of 5 stars

    I'm hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this protection with my new laptop. It sounds great and was recommended to me by a friend who bought it and had to use it and said it was an easy process. I'm hoping I won't need it, but glad it's there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly service. Provided a recommendation based on my service without having me to argue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always fix my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my computer there and i loved it, the people that work there are awesome They are helpful and always fix my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a Security Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what they can do, their reputation precedes them. I have not used them yet..but if I do, I am glad I have them in my corner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a warranty! I am glad that the agent talked me into getting it!

    I would recommend this to a friend