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Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 11,902 reviews
  • Rated 5 out of 5 stars

    Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Protection is a must. I have it on all of my technical equipment in my family. Have used it successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage sometimes worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t get coverage but Best Buy has been great about their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy w/ every major purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use the protection lab but Best Buy was grea in the past when I had to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet used the protection plan I just hope if and when I get to use it will be an easy process for our product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't ran into anything super crazy but when something small happens they answer right away and walk me through on what to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is essential. They always help us through any issues we come across. I get this on almost all my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had a need yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop for my son and purchased the 1-Year protection plan as my son has a history of accidently damaging his technology. I haven't hade a need to use this yet but I'm glad the option is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and took care of our safe home connections. They have our home running smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accidental protection geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great value, you never know when your things will accidently break or get damaged and this protects your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So why would you NOT buy protection? It's been a blessing each time we've used it over the years. #coachdeenamcd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice peace of mind, always nice to know that the pros at the geek squad have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will fix it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was definitely worth it you never know what will happen with lap tops especially if I have kids !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop wonderful at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Lenovo laptop works great. I love shopping at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this coverage, has saved me many of times and recovered things I thought were lost forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i need something the staff is very nice and now how fix your situation in time with excellent quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic insurance that covers the basics don't know what else to tell you. Try to get it replaced instead of fixed before they put on unnecessary applications on your device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, this is a no brainer guys and gals. Don’t take a chance and not protect your investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helped with a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how responsive Geek Squad is. they helped diagnose a problem with my computer. It was not good news but at least they did not charge me for the advice and testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service I love totally recommend them

    I would recommend this to a friend