Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11902 reviews
(11,902 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service my computer. Call when finish .service was good.didn’t have to wait in that long line. Took me right away
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My dog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it works very well I don't have ant problems
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get Geek Squad Protection on all my devices because I have needed it in the past and it has come in handy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Did not have to use it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have to use it, which speaks to Best Buys quality of products. Feels like a waste of money to buy this though...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
GEAL SQUAD FIXED MY REPAIR ASAP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming computer. Highly recommend i love that it’s touchscreen
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty will be good to use if needed. Hopefully I do not have to.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
no warranty for me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.guess the sales person lied ( big shock). bought the 4 year and brought in laptop because the speakers stopped working they need to ship it out it will take three weeks. will not ship back to my kid at school after repairs asked to just refund me for the protection plan and ill keep the laptop
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Pricey but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to all other protection plans from other service providers, best buy plans are very expensive. I request them to make it affordable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe than sorry.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get it for a gaming laptop. You never know when electronics are gonna quit. Better safe than sorry.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have when making an electrical purchase since it covers so many things!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great deal for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hoping we never have to use this, but it is nice to know that the computer that my teenager carries around is completely covered. easy decision for the price!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one year accidental protection it’s great my son would appreciate it very much to have it fix in case it broke down
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My second computer to fail me in 2 months but they took control of the situation. Definitely worth the extra bucks
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dell laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of transaction. Great customer service very knowledgeable.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service very helpful great customer service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always on point at replacing your computer when it needs fixed. Awesome service and experience
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance it's great to have when it's with them. I like it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend getting it! You will never regret getting it but you might always regret not getting it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
never had a bad experience with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is definitely a must on all purchases when possible. they have saved my behind on more then one occasion
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had an issue with my computer and the replaced it without any problem. I had to get it on my new one too!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
