Customer Ratings & Reviews

It’s a relief to have a coverage plan for my laptop! I’m always in a rush, especially with kids. Thank you Geek Squad for offering this along my laptop purchase!

I purchased the service to go along with anything if my granddaughter had problems with either setting up the computer or if something goes wrong I think it was something that everyone should consider when purchasing An electronic.

Haven’t used the service yet, but it’s good to know that I have Geek Sqaud behind me to help me with anything I come across Worked with Geek Sqaud before on several occasions and they have always treated me well. Geek Sqaud is the top of the line business for computer repair and advice.

I have not used geek squad for this device, however, I have in the past for other devices. It is worth if you plan to carry it around with you for school/work etc. My daughter busted her chromebook screen 2 weeks into school and this definitely saved us from buying a new one. They fixed it, within a week she had it back. That was during covid too.

The laptop was good quality but the young owner wasn’t very gentle but they replaced it within a very timely period.

I highly recommend that you get extra protection from Geek Squad/Best Buy for your electronics and computers including tablets. You never know what may come about with your electronics and computers and tablets. This particular protection plan is just what I needed because I had a laptop that went bad after 3 months of purchase date. They took the quality time to fix it and I saved big bucks. Don't take it for granted I highly recommend that everyone have a protection plan. Geek Squad agent is awesome and helped me throughout the repair process.

Bought a Asus zephyrus open boxed - the fan went out. I bought it to th nearest best best, informed them that I have a 3 years warranty, and none more was said, the item was boxed, shipped out to serves. I am expected to receive it today, and it's only been a week. Can't beat that kinda member service - you get what you paid. Service is premium.

Affordable for the protection. Covers most issues that could arise.

What I like about the geek squad is that it is super easy to install and fast, they help you with many things and it takes away one more worry if something breaks down.

Great customer service helped answer question explained difference between each laptop i was lookimg at and gave me great information to make my decisions easy

I use geek squad on my devices. It always comes in handy

Already used once before my 1st year was up. Best Buy took care of everything without any hassle.

haven't had to use but like the idea that if something unexpected happens the laptop is covered!

I got a laptop. The people there were wonderful and so helpful!

My new gaming laptop (very expensive) was not working well. Just happened to get the one that had issues, luckily we got the protection on it. After taking it in and Geek Squad did a great job fixing it, it still was having issues in other places. They happily replaced it with a new one and we haven’t had issues since. They were extremely nice and friendly! I know there are times when I have brought items back to other companies and they make you feel as though you are trying to steal from them... I definitely didn’t feel this way with Geek Squad! Thank you!

Geek squad agent are always priority one. Never have had a bad experience yet. Thank you.

Thanks for the protection. I haven't used it yet but im glad to know it's there!!

Thankfully i haven't needed them yet. But it is nice knowing they are there if i do.

I already submitted a review for the 3-Year Accidental Geek Squad Protection. I will say this is a must to anyone that purchases a laptop or computer (or any electronic) even if you may not ever use it. It is just an added sense of security to keep you at ease when owning any electronic.

Well needed and incase of anything it's covered for 2 years great buy.