Customer Ratings & Reviews

Peace of mind for laptop computer. This is the second protection plan i used.

I love Geek Squad! They work seamlessly across all the states and PR, which almost no other insurance companies do

Absolutely worth purchasing the extended warranty. I have had my laptop for about two months, and my cat accidently jumped onto the screen, cracking it. Took it in to get it fixed and replaced within a week and a half. Great turnaround time and they kept me informed the entire time from shipping out, waiting for new screen, and shipping it back to the store for pickup.

I purchased Geek Squad Protection with my computer in 2019, I was hesitant because I always feel like I lose money when I get protection plans. Fast forward to a couple of weeks ago, I opened my laptop and the screen was spiderwebbed. I use my computer for school so it had to be fixed. I had anticipated having to pay something for the repair. I was charged nothing and told it was covered. Was a quick, friendly check-in and was emailed a link to watch the progress. I’m so glad I added it and I won’t second guess it again.

Always there to help. Good prices for great products.

To be honest I’ve always gotten their protection and probably continue no hassles

Havent had to use, thank goodness but i had one before on my tv. My tv kept messing up and they came out once to fix and it started messing up again less than a minth later. They replaced it with a bigger size brand new tv. It worked. Just didnt like that the insurance wouldnt be switched over to the new tv, but cancelled.

My absolute FAVORITE benefit of Geek Squad service is the nation locations. Having kids way at college puts my mind at ease knowing that service and help is already set up and right around the corner for convenience!

The extended protection is well worth its weight. I highly recommend buying this extra insurance.

have not had to use it, but I am happy that if an accident occurs Geek Squad has you covered.

[Employee of bestbuy] My MSI laptop had a major problem with the fan. It was constantly overheating and the fan was unusually loud. Took it to Geek Squad and walked right out with a laptop working like it’s brand new!

Love having the security that purchasing the Geek Squad protection plan provides

A geek squad warranty is a wise investment, They stand behind their products and provide expedient service.

That’s a good price for protection and a great laptop!

[Employee of bestbuy] I just recommended that, thank for this one exactly geek squad protection plan protect my computer when that are broken in a car accident they take the computer and they bring me the computer completely working and new

Geek Squad is amazing! Always attentive and knowledgeable. I don't know what I would do without them! Totally worth the money!

The agent put Webroot on my cellphone, so I would be able to continue to work.

I havent had to use this as of now but cant wait to se how it all plays out

glad to know they cover everthing except theft and lost items

Every time we use the geek squad they are very professional.