Customer Ratings & Reviews

Had a problem with my new laptop. I took the laptop in. The tech explained I had shut down during an update and it could not complete the operation causing the unit to not turn on properly. The update was running in the background, and I was unaware the update was running. had only had the laptop for a few hours when this happened. They scheduled a Tech Appointment immediately. the appointment only took a few minutes, was totally painless. And the Tech resolved my problem right there.

I felt comfortable knowing that if anything happened, I would be covered.

Haven’t had to use this service yet… but confident that they can help when needed.

Always good to have extra protection on any small appliance

Fantastic job and well deserved payment for my device. Thanks.

We haven’t needed any service calls with our new laptop, but I have been very happy with their service in the past. Very pleasant and helpful workers.

The employees are nice and friendly, most know what theyre doing.

Geek squad is the best, both at the store and home visit. When my issue could not be resolved at the store, they did an in-home visit and resolved the issue in less than an hour. So grateful I got this protection! They don't mind how many times you reach out for their assistance they are always glad to help.

Great thing to have as someone who is accident prone on issue I have is it take more time then I would think to get stuff fixed

This a must for any gaming console. Especially for a launch console. Better safe than sorry. Also, if you can't live without your console for a day or so, this is a must.

My computer was fixed sooner than expected and it looks and works very good.

They are always there to help answer any questions or See how to fix your device

Geek Squad is awesome and really helped me out after I dropped my laptop and it needed a repair. The service agent was so great and helped me with no issue. My laptop was repaired and returned to me in no time. I am so glad that I paid for this service. No regrets at all!

I have reassurance in case something happens to my laptop, and Geek Squad has provided great support for my previous tech, making it a reliable resource.

This is great service for any electronic you purchase. I recently purchased a tab that unfortunately was having problems and after a few months started glitching. It fell so the screen was a bit cracked at the corner and i went to geek squad. They credited me for the price of tab and plan i payed that i used to purchase another.

Always worth getting especially if you not tech savy they also come to your home. Helped a lot when mom used, I don’t like how scammer use geek squad to gain access to people computer and hold for ransom.

Love geek squad. Something wrong? I don’t have the energy for problem solving

I absolutely love this laptop! It works so much faster than my Dell and I will be going with HP from now on. I also like the touchscreen. Unfortunately, i just dropped water on it so Geeksquad to the rescue!

Luckily, I haven't had to use this protection yet, but having it gives me peace of mind just in case. The cost is worth the peace.

The Geek Squad Guys are Awesome. They can fix everything!!! These guys are knowledgeable, patient and communicate with you a level you can understand. I have used them numerous times and each time the service was superb. You can asked them anything and they will respond to your needs of fixing your problem (s). Best Protection you can purchase for 2 years. If you have a computer you will be happy you have the protection for it. Get it and use it!!! Recommend it.