Customer Ratings & Reviews

Its got all the benefits with added virus protection, neat

Tbd I haven't needed them yet, but I honestly have No faith in anything Best Buy Customer service related at this point. I can't give a 5 nor 1 star yet but will update if I'm able one I have more to share.

always gotta recommend getting protection on products.

Great experience with Geek Squad! The team was professional, friendly, and efficient. They solved my issue quickly and explained everything clearly. Highly recommend their service

Excellent laptop. We've bought dozens of Chromebooks in the past year and this has been a crowd favorite, especially from previous Windows users.

This is purchase is Just a very good thing for protection.

Bestbuy Geek Squad protection is excellent. Excellent service and protection

This computer has been awesome. I have had it for 4.5 years at this point and it runs super fast. Plays pretty much any game I want with mid settings. After I updated the ram to 64 GB it runs on max settings with zero issues. It can get pretty hot so make sure the ports are clear. Additionally it should be opened up and cleaned at least once a year. Only issue is you need a giant bag to carry it around.

I love Lenovo, it just needs more memory at an affordable price. Theres a large price hike for between the 16GB and the 32GB of RAM. Other than that, the product is rop tier! Touch screen is chef’s kiss

So far loving my New HP 14" Laptop , this time went for 14" screen instead of 15" screen. This 14" Laptop is much lighter and fast on startup , Browser's are opening up, alot faster . My old HP Laptop only lasted 2 years 1/2 .. This time I only kept on old Laptop for WiFi for New HP Laptop ,didn't want issues from old Laptop to be on to New HP Laptop ...Like Chrome not responding or slow at startup, I only use it for online shopping , playing games , search ,and glad that Chrome is working alot better on New HP Laptop . Didn't installed the Internet Security that came with HP 14'' Laptop . I have Norton Security which I been with them for long time . Thought Internet Security that came with New Laptop might conflict with Norton Internet Security .

Let's hope I never need to use the Geek Squad, but it is a great stress relief to know if something goes wrong, I have the Geek Squad behind me

I work in electronics. Since 1980. I never used to get extended warranties, as I can almost always fix something myself, assuming it would even break. Dirty contacts and cold solder joints years ago, to replacing BGA system-on-a-chip today. But in the last 10 years or so, the mass production of low-power devices means that power surges, manufacturing imperfections, and even the occasional drop (!) makes it much more likely to need to repair something, and that takes time, parts, and setting-up the workstation for micro-repair. There are rarely enough hours in a week to get scheduled things done, much less unscheduled. The 3 times I've used Geek Squad in the last decade were easy, helpful, and just a big time saver. I seriously consider it now on most big-ticket (and even 'medium' ticket) purchases. The coverage is also usually superior to other coverages, such as credit card or other third-party service.

Just picked up my refurbished computer earlier today. I'm already happy with my purchase. I've been needing a new computer for school and I usually get confused when buying a computer but it was really easy to set up and everything works fast/great! Thanks, Joy Systems!

Amazing machine. I like it a lot more than expected. When I first unboxed it the backlit keyboard had some keys lit while others were off. After a bios update and windows update the problem resolved itself and everything works. Afterwards, I ran a timespy benchmark to validate the 115 watt 3070 GPU and it is in fact a beast. I scored 10,935 with the GPU and 9700 with the processor. I was simply blown away. This is near desktop performance. On top of that the LED light bar is pretty cool when have it chilling lid closed. The keyboard and trackpad are both solid. I've tried the G15 zephryus and G15 TUF with a 3070. TUF was the slowest, the zephryus has a garbage speakers and soldered ram which bothered me. This seems to be heavier, but believe me its not that noticeable. Personally, I have this docked most of the time as it displays content on my external monitor.

Easy to set up and gives me peace of mind. I feel better knowing my device is covered if accidents happen.

Good value at a great price and good piece of mind. You never know what will happen while using your computer.. Always get a warranty. for laptops make sure it includes the battery life.

For the price the laptop does very good. I've got it running for right now minecraft at full settings and FOV and the laptop easily pushes 144 frames. Pros - Newer generation GPU with a 12th gen i5. Fast responses in games and in workloads. Great looking 1080p screen. Cons - Speakers are pretty terrible, plan to use headphones. The 4060 is basically a 3060, not much difference in computing power, power draw, clock speeds, or really anything else. Summary - better than average computer that if you get for roughly 1200 dollars is a good deal. Any more spent on it means you're getting scammed.

I know I am old school, but companies should provide protection on their products without extra fees. Despite the cost, I find geek squad to be mostly professional and helpful.

At the end once you get the service it's worth every penny you spend make the effort I will recommend it

Excellent service!!! Love my new laptop guys!!! Ordered online in the morning, picked it up at lunch NICE and got a GREAT DEAL! Thanks Carl I