Customer Ratings & Reviews

perfect size for my step daughter, she loves it she plays roll blocks on it and everything has been working perfectly fine and she's able to do school work on it .

Great support by the Geek Squad. Bought this for peace of mind with my new laptop.

Great service all around Gives me comfort knowing my purchases are covered

Best way to protect your laptop , so glad I got the coverage

Always great to have! Covers all the mishaps that would out you $100s of more dollars

cant wait to use this thing at home. I wish the employees werent so rude at the stores.

Is best bro... U can rage throw it and fixed for free bro..

Awsome deal would recommend, the price was very reasonable it’s good to have insurance

most likely need this with the past problems I've had........

Couldn't reach anyone from Geek Squad through the portal nor by phone. Had to come in to BestBuy, and they give you

I just got this laptop and this laptop is the best. It is fast and has a great graphics card. Overall great project.

Great gaming laptop for the price. Doesn't look as sleek as others but definitely worth the money

I'll most likely need it..................................

Great service. Very helpful when I went in store with problem with espresso maker

Every service I’ve gotten from geek squad has been great

Great warranty to have. Always buy it with every purchase

I purchased this laptop online and received it on August 23, 2023. By September 10, 2023, the left cooling fan was making a sound similar to a paper shredder. It is more than likely a bearing going out in the fan but there is no way to verify it without taking it into a store. The nearest store for me is an hour away and while I want my computer to work, it would be easier for me to replace the fan myself. The chat support on Best Buy's website is worthless as they only were willing to start with pointing me to the online appointment scheduling dashboard and offering no other options. The parts should not be breaking within the first 30 days. If a laptop has faulty components, the device should be replaced instead of making the customer drive it an hour to get fixed.

The laptop is great the display is amazing and the build quality is excellent.

I needed a new computer not only for gaming, but also for creating media on the go. It's getting the job done and that's good enough for me.

i use honey and i got it for $906 this is the best smaller laptop for traveling