Customer Ratings & Reviews

I’m so glad that I found them to be able to help me with any computer problem that I have. They do a fantastic job and they are very prompt and quick about it I highly recommend.

Verificaron mi Laptop anterior y me instalaron mi Microsoft a la nueva

Love the reassurance of having this on all that I have. Works and feels like a breathe of fresh air when you have little children and pets

Haven't needed yet but they were helpful when i decided to add plan after i left store. Not computer savvy so knowing i can call anytime is a blessing.

When my washer stopped working I called Geek Squad for help and was amazed to find out I had the 3year warranty. I had forgotten I purchased it. What a wonderful surprise. The rep told me he would send the arts directly to my home so they would be their for the repairman. My appointment was made for a week away—-all with just this 1call. The repairman was on time and efficient. My washer is working just fine now.

the agent was so nice when my mac m2 started acting up. quick and easy, glad i got the service

As our homes and lives become more and more technical and the products we use become more complicated, it is impossible to remember all the settings and features of each piece of equipment. At times some of this equipment doesn't like to play well together. It is nice to have someone who can be called to help figure out and fix the problem. Worth the peace of mind!

I had this Accidental Geek Squad Protection on my former computer, and there were two construction failures on it. Geek Squad stood by the protection both times, but the 2nd failure required a part that didn't come in for over a month. Best Buy stood by their warranty and replaced the computer. The service is somtimes slow.

I have always found Geek Squad to be very responsive and the work they do is top notch

Haven’t had to use the geek squad for the Chromebook because it works seamlessly but geek squad is great.

So happy I invested in it, you can even further you're warranties later on which brings peace of mind

Very good computer for a college student with architecture major

Agents were able to explain the protection plan to me as to how it will work. That if I lose my receipt, I can use my phone number to look up the plan.

Greek squad is awesome. Definitely would recommend if you have electronic purchases

The Geek Squad service provides a level of protection that I cannot imagine being without. Life's unexpected disasters, whether large or small, can be disruptive. Having the peace of mind of the Geek Squad protection I am not worried about having to make a replacement purchase for the next couple of years.

Love these Chromebooks. Bought them for my grandchildren and they love it. I even use them. I love that it's a Intel Core M3 processor. A great buy, will purchase again. Highly satisfied!

I purchased all my computers, tablets, printers and supplies I need from Best Buy and have never had any trouble with them. The Geek Squad is the best. Have always helped me with my problems and have never had anyone of them give me trouble. Always explain everything for me to understand.

I’ll always opt in for warranties now! My boyfriend’s Alienware laptop was junked out due to an issue with the motherboard. We purchased a comprehensive 3-year warranty that gave us store credit and allowed us to get a brand new Alienware. Best decision I made. The agents I communicated with were all so helpful through the service process.

Looked for a replacement for my macbook air. Using for every day and school use. Highly recommend. I know its pricey but I got it on sale and its worth the investment

They fixed my laptop even though it took long I still didn’t care because it was getting fixed and they also fixed the parts that I didn’t ask to be fixed