Customer Ratings & Reviews

I buy this “just in case”, Never really thinking I would use it. But accidents happen in this year my cord got caught on a cabinet knob and yanked my laptop out of my hands and cracked the corner of my laptop. They could fix it and I was so surprised when I got a check for the whole amount.

They’re Great! The Greek Squad installed my virus protection on my laptop. It was very difficult and they took control of my computer and got the job done!

Haven't needed them yet but it is nice to know they will be ready whenever needed.

Good to know my items are protected incase something happens

They will do anything and everything to make it right and more sure your happy.

They will do anything and everything to make it right and more sure your happy.

Exellent service. Very helpful when needed. Thank you!

I recommend this for anyone purchasing any electronic item or product that you may need technical support for. It always helps to have someone else's help when it comes to these things.

You buy anything decently priced please get this! Best money spent. Bought alienware and would never not buy this protection. You just never know when you will need it and get at least two years bc a lot doesnt happen in first year sometimes

Always good to have just in case. If you can afford it, get a longer plan.

Compare all the specs I list in the title against price to performance ratio of other brands with similar specs and you will see why this laptop puts them to shame. Sadly I don’t think HP made money undercutting competition selling these so they pulled all manufacturing and sales of them ;/

I know geek squad service to be perfect that is why I got this for one of my computer last year. I am happy that so far I haven't had to need to get my warranty out but I know it works. That's why I insisted on paying the extra money for the protection right then and there that was no questions asked.

no doubt was an excellent product , they offer me the right guarantee

Love it! Does everything I needed it to do and sales person was very helpful!

Attentive, helpful and gave great explanation as to what my problem was with my laptop

I have good experience with Geek Squad in the past. If you buy the complete coverage, including accidental damage, you are in good hands. They don't ask any questions as long as your device is "accidentally" damaged. This is cheaper and better than Dell's support. Except for Apple products, they sell Apple Care due to Apple's terms, I would buy Geek Squad over the manufacturer's.

Always handy and reassuring for someone like me who is prone to breaking things

I can keep this short and sweet. If you buy any tech items, and you are plagued with bad luck and want a piece of mind, buy this. The one time you ever have to use it you'll be happy. Not buying it is like the old saying goes "stepping over dollars to pick up pennies".

Geek squad very knowledgeable and downloaded my cyber security for me

Bought this for a 2in1 HP laptop I got for my fiancé. I feel these coverage plans are always worth it with expensive electronics, especially with a touchscreen like the one we got. Hopefully we don’t ever have to use it, and I’ll be just fine with that.