Customer Ratings & Reviews

I bought the accidental geek squad protection because I feel that it is very important to buy a protection plan. Anytime that I purchase an electronic I like to feel secure and without any worry. They have the best protection and they are reliable.

They've been the best for years, as they've always gone out of their way to get my circumstance straightened out. TY So much BB GS

Honestly, this is the first time ever I can say that an extra warranty service plan was worth every penny! Thanks Geek squad for getting my my laptop baby back to working.

Always get the warranty for large investments. You won't be sorry.

Comforting knowing there is always a solution for any computer problem

Recommend purchasing the added protection and access to the Geek Squad expertise.

Anything that comes in handy like the 3 year guilt free protection for massive purchases like the laptop was an amazing deal that delivered and even though i did not get to use it the return on it was guaranteed for my money back which makes it even better for accidental purchases.

This is very much worth it, because it is likely that your machine will get broken by your niece and then you wont be out of pocket for a new one.

We buy all of our computers and electronics at Best Buy just for the Geek Squad protection. I highly recommend it. I work from home & primarily use a laptop. I can't count the number of times over the years that this warranty has saved me. + I have never had any kind of problem w/ having my damaged computer replaced or fixed with this warranty.

I showed up 45 minutes early and they offered to look at my laptop on the spot. It was an easy fix, but would of taken me way longer to do all the steps correctly. The guy was friendly and had a fine sense of humor, so refreshing! Laughter is awesome stress reliever.

I am so happy i purchased this. I accidently spilled some water on my laptop and ruined the mother board. This warranty covered 100% of the repair. Needless to say, i will not be drinking water near my laptop again. Do yourself a favor and buy this additional protection .It saved me almost $400

Highly recommend using Geek Squad. Over the years I have had a couple of incidents where I was not able to resolve an issue. Geek Squad was a le to resolve the issues in all cases but one via the internet. Tge one where I had to take the computer in was resolved quickly and I have had no issues since.

I heard a lot of good things about this warranty, so I got a 4-year one for my laptop.

Haven't had to use it yet so not much other to say then it's a good way to protect your devices should something happen. Just anticipate having to replace the entire device as opposed to recovering anything. So try to keep important things on a hard drive external hard drive.

Protección garantizada en cualquier momento o circunstancia

my hard drive crashed on my laptop that I purchased from a different retailer. They were very helpful on getting me the information and helped pull all of my files and pictures off of it. So I was grateful that they were able to do that. It was more than I expected over $100, but over all worth it. Lesson learned- make sure you back up with external hard drive.

Purchasing the 3-Year Accidental Geek Squad Protection plan give me an ease of mind just in case the computer malfunctions. It is also a great deal!

Love my computer and the manager at geek squad was super helpful! Another employee had failed to send my computer in to be fixed but manager Austin took care of me like family!

I went to Best Buy because I cannot retrieve my laptop product key and the Geek Squad member Dani is helpful and courteous.

With current electronics prices and the unpredictability of their durability, it feels good to have a protection plan, especially from the place that sold me the item. The protection plan with accidental spill and drop coverage is definitely worth the cost for my laptop.