Customer Ratings & Reviews

Glad we bought it. Had issue with Labtop recognizing USB plug. Carried to best but. She got to it immediately and was ready to go on under 10 min. Very satisfied. My daughter uses this in college so being able to go to any best but for service is great.

Good to know I have this extended warranty. I couldn't get the extended warranty offered by Asus on the laptop I bought from Bestbuy. Asus excludes laptops sold by Bestbuy from it's extended warranty program; which can be the same length and approximately $200 less.

The Geek Squad Protection is a great way to protect your computer!!!

Geek squad is the best. Makes me comfortable when my son carries his laptop back-and-forth from his apartment to college. If anything ever happens, no matter what it is with the accidental damage plan. They take care of it. Takes the worry off of having to buy a new one during the plan coverage

I exchanged my laptop, after one month, because it overheated in sleep mode. Geek Squad was great to get me another at the store that day. They’ve installed my stuff and been there on the phone for me. Love them. Recommend them

The protection plan is great and worth the price. Great value

AMAZING CUSTOMER SERVICE and the service the give is great

Associates are tremendous and knowledgable to help me find the right product I needed. No worry and no hassle returns... What more can you ask for! Love my Razer Blade RTX 2060, perfect and reliable! Superfast! Plenty of power and great value!

I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

Protecting an expensive investment is always key. Geek squad is pretty good at fixing issues though they take a long time and tend to send your item out than fix it in house. If they send it out your best bet is to buy a loaner pc and return it after lol cause man does it take awhile.

Awesome services alway they are always there when you need the help

I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

Don’t buy an expensive product without this service. It’s a must have to insure any high value item is covered. I’ve had to use this service in the past and the protection is awesome

We have boughten enough of the warranties from best buy to know that they are great.

I prefer to keep my products protected and this is a good option.

Because of this insurance is the reason why I get most of my stuff from Best Buy this insurance is very excellent and no hassles with filing a claim because you take it straight into Best Buy any local Best Buy or any Best Buy you want to go to and they will take care of you

If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.

This agreement was purchased at the same time has the Surface Laptop since it is reliable. To date, it has not been used. However, the confidence and reliability in this agreement created less stress at the time of this investment.

RThe crew is very accommodating and friendly ready to assist you