Customer Ratings & Reviews

I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.

It’s an awesome laptop for general use, the less apps you download the better off you will be.

This plan is so affordable. I have not had to use it , so that’s a plus.

This purchase is a bit high, but one of the few that gives you back full value if there is a problem. Only real negative is that if you have an issue, Best Buy will not immediately give you value or replacement. They will want to send it in to their repair center so you are without your device for at least two weeks, sometimes much longer, before you get the value back.

I worked for best buy and helped the geek squad out. They are awesome and the best at what they do. I made sure to purchase the geek squad protection for my expensive laptop because I feel safe knowing geek squad has got me covered even if my morning coffee doesn't and trys to take out my laptop.

I haven’t had to use it but I love the peace of mind of knowing it’s there. I’d recommend this product!

I’ve only had to use this once, because a key was missing off a chrome book. They took it and shipped it off and replaced the whole keyboard and shipped it back to the store. I just had to go a few days without the Chrome book.

I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.

Great plan to have for your laptop. Didnt have to use it

If you ever have an accident with your electronics and you do not have geek squad you will kick yourself. The price of protection can be a problem after you plunked down a bunch for your device however when/if something happens you will not regret it.

Bought geek squaud protection for refurbished laptop.

Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

It is great that I really don't have to worry about anything taking my computer anywhere i want to go and if anything happens to it accidentally it is covered which is a huge life saver..... This company is one of the few i always will get the protection plan.

What a added piece of assurance and somewhat peace of mind. My husband eats, drink and sleeps on our laptop. Crumbs and other debris is on the desk constantly or until I clean up the area. So this …somewhat adds a little a peace of mind of protection.

The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.

Good nice customer service very friendly and attentive

They were very kind when i had to send in my laptop when the screen stopped working, but they deemed my laptop irreparable which was strange since it was 2 months old ( i didnt open it til christmas and only used it to submit forms for school, which i havent started yet so its hardly used) and was told it would be processed as a junk out and i would get a trade in. I asked if that meant i would be getting a new laptop to replace that one, They said yes. I get to the store and they return me store credit for the device, not even the full quantity but quite close. But that is not enough to even purchase the exact same device or one i deem of equal quality as I had purchased my device on cyber monday to save some money and now i ultimately have to spend more anyway.

This geek squad protection will work great for me it’ll be great for my children because they’re always moving the computer around to go to various places in the house so it is nice to have a protection plan that I know when something happens I can get the laptop replace

I bough this for my laptop and so far I have not had to use this. Since I bought it I know that I do not have to worry about buying a new laptop if the one I have breaks.

Good if needed and always a reassurance if something happens