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Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 11,941 reviews
  • Rated 5 out of 5 stars

    Thanks for always being there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add protection to my devices. It’s a nice piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we have this protection just in case!! I always love to have a backup plan and this is so helpful it gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If and when you have purchased an electronic more than $200.00 worth, it would be wise to buy an insurance along with it for at least the 1st year or so. Especially when you're clumsy. Trust Best Buy when they ask you. They have ESP they can sense youre clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a nice perk to have. Ive used them in the past. Its extra security for your electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very friendly and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, I had issue with my laptop and geek squad was able to resolve it in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful when i made a mistake loading something in my phone instead of computer. They took the time to explain what i did and made me feel that it was ok everyone makes mistakes. These guys really know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this service yet but I feel comfortable knowing that I have this resource. I am in a Paramedic program online and my computer has to work or I can’t do schoolwork and if I get behind, I get dropped from program, so this is a nice insurance for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service if you are clumsy or have kids. nb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality i been having this computer for ove 1yr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Means Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. We suggest purchasing coverage for your electronics, so you have peace of mind if anything happens to your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not had to use the geek squad on this purchase I have used them quite a bit in the past and their services are great. The only thing I would change is the appointments as they don't always keep to the schedule.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Renee. Thanks for connecting with us! We appreciate the feedback as this can help us grow and develop our services in the future. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop it work fine and easy to use and its good to watch my epidodes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer, works great after 4 months still feels brand new! I mostly use it to play video games but it’s also great to stream and watch videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All worries were erased when I took my computer in. All of my questions were answered And i felt more confident with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it so I’m not sure about it. I a cheapskate so the price is why I gave it 4 stars. Haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad staff are always so helpful and ready to repair any product issues that I may have. I can depend on great service, never a long wait and can feel assured that the work has been done right. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeck squad is a must have when you have such expensive products that you never know when somthing might spill orthey might fall off the couch. Trust me i know. LoL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a new gaming computer as a just in case protection plan. I felt it was reasonable for the amount of preclinical provided. I haven’t had to use the protection plan and hope I never have to. But it does give a sense of security if it is ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your computer. I got an almost 3 year old computer fixed like new

    I would recommend this to a friend