Customer Ratings & Reviews

Was only able to use it once..but was fast and was able to get laptop fixed..

A little pricey for something you hope you never use. We’ll see how it works out in the future fingers crossed.

I think overall, for the price of protection, considering what people pay for electronics nowadays, it's a good insurance to have.

The service was great. The installers did a great job getting our tv on the walland everything set . They were professional and friendly.

Haven’t used it yet, but knowing I have a safety net makes me more comfortable. I had a previous laptop that I spilled a drink on and it fried it. I had no protection plan then. So this time I decided the protection plan was worth it.

This warranty is excellent!!! I would absolutely recommend this extra protection!!!

Ah crap while typing this I spilled a drink on my keyboard typing so fast rattled the cup. No worries this saves you.

I am happy with my purchase. Thank you for helping me find my perfect laptop.

I always get the geek squad protection because it comes in handy with kids in the house. my last lenovo yoga my kids dropped and i just took it to the fine people at Best Buy and they weren’t able to repair it but they replaced it with no issues

The geek squad service was really helpful with my broken computer and they got rid of the issue

The rep was attentive and helped me install certain controls for my kid to be safe online

Great protection for my Yoga. Since i carry it back ad forth to school everyday and use it whole moving around my room teaching, it is worth every penny.

This is an excellent product for beginners to college-level students. The battery life is extended, and recharging this product is quick and effortless.

I haven't had to use the service, and hope I never do :-), but 4-years of protection is worth the cost for the peace of mind it provides.

The 3-Year Accidental Geek Squad Protection plan is a lifesaver, offering an invaluable safety net for your tech investments. With this extended coverage, you can rest assured that your devices are shielded against accidental damage, spills, drops, and more. The Geek Squad team's expertise and prompt service ensure hassle-free repairs or replacements, giving you peace of mind and saving you from unexpected repair costs. The extended duration of protection provides long-term security for your valuable electronics, making it a smart investment for anyone looking to safeguard their devices and ensure their longevity. With Geek Squad Protection, you not only protect your gadgets but also gain a trusted partner in ensuring their continued performance.

Allow me to preface by stating that I'm disabled, I don't drive, and I don't have a person that can take me to Best Buy. Upon calling Geek Squad, since my new Chromebook has been defective since day one, the representative instructed me that I'd have to come in. I explained to him that I couldn't do that. He then offered to have someone come over for an extra $150 (ballpark). That's about all I have to say about that.

easy to get in contact and get devices repaired. I have had zero issues

I love knowing that i can use my laptop with peace of mind without constantly having to worry on "what ifs" for damages.

I always get the Geek Squad protection because I'm always going to use it. We use the laptop a LOT so things will wear out. Plus, klutzy. So it's really worth it to get the protection.

Not used yet, will be using to xfer info from my old laptop to my new one. i hear they are excellent.