Customer Ratings & Reviews

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

The protection plans are always the best thing to get. Has saved me more times then i want to admit.

I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

Great service and help! I can’t believe after all this time it worked!

Worth it for peace of mind on your more expensive items. I submitted a claim for a device nearly reaching its protection end date and Geek Squad took care of me quickly and to my complete satisfaction.

Very helpful with helping me set up my new laptop and walked me through all of the features

Always happy customer when having to use this back up.

Works great for work. Quick reboot. Battery life is good charges quickly.

I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

The agents fixed my computer within no time! Highly recommended geek squad! The are the best in the business!

Very helpful and respectful ! Helped me and suggested warranty on the item !

we always buy from best buy when comes to electronics because its the best way to keep them in good shape

Haven't had to use but great to know that we are covered if anything does happen. Bought this for my son's laptop and I have the peace of mind knowing it's protected. Have always had good experiences with Geek Squad in the past.

Did. Of get a chance to use Greek squad yet for the camera, but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

Its a good warrantty beats the other companies hands down

I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

Was able to get my computer serviced for free! Saved me lots of money

These policies have stood me in good stead with other computers I've bought from Best Buy. I wouldn't leave the store without one.