Customer Ratings & Reviews

Perfect for your equipment warranty, the services they provide are so professional.

Love the geek squad, what can I say. They know all, see all, do all!

Great pricing for the time of warranty. I normally don't purchase warranties.

Needed protection on laptop and perfectly got kg all the protection happu

Agents were very helpful with my questions and explained things well

It’s a good lap top as a beginner laptop. It allows my daughter to play Roblox, watchYouTube videos, and complete school work. For a cheaper laptop it works well.

Always purchase a protection plan, especially when you buy for children anything can happen.

A two year plan for this price is definitely worth the money.

Love the shop and what they offer. Staff is quality also. Always offer to help and guide.

Always good to buy an insurance plan for your children.

Love having this protection. It is a security blanket in case something happens.

The agent was very informative and provided me all the answers I needed. They went above and beyond and even gave me a deal on my geek squad warranty for my ASUS rogue strix g18 on any and all internals even if it was broken by accident. They were very kind and friendly but also smart and knowledgeable and quick to the point and did not waste my time or try to upsell me. They were honest and have integrity and they are a quality warranty I totally recommend this.

This is my first laptop purchase. I was happy with it, except the battery didn’t hold a charge very well, and somehow I lost my operating system (let someone borrow)and now waiting for it to be fixed. I am happy with my purchase. Just taking awhile for manufacturer to fix.

I got this computer months ago, no major issues yet, so no need for me to call Geek Squad for customer service. I’m sure that if it ever happens, though, they’ll be there to help me out.

Your Best Buy associate named Tommy, who sold me the projector, was great, helpful, kind and patient. He also sold me a great project. We love our projector and it's lumins are more than sufficient to project brightly and well.

It’s a smart choice for those who aren’t really careful with their tech.

Worked with me very well. I went in and they got me a brand new one super quick.

Peace of mind. Favorite store and good to know your stuff is protected

I get these protection plans for pretty much everything over $100, due to I find it beneficial when I have had things go bad shortly after the manufacturer warrantee. And if it is deemed "broke" beyond repair, they'll give you your money back on a gift to purchase something else.

This is a most have because I had 2 laptops since 2016 that kept causing problems and had spent a lot of money on repairs. I got fed up with laptops messing up every time so hopefully if my new laptop has issues it be within the extended warranty .