Customer Ratings & Reviews

It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

Amazing service. This goes for my tablet; Wacom one. They don’t ask questions unless needed. they’re just helpful and wish for you to be not annoyed which is all I can genuinely ask for. Thank you.

Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

There are the best in the business. I have never had an issue

It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

As a college student the peace of mind this brings is irreplaceable. I need my laptop for everything so this is a must!

Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

Its always good to get one ,you don't have to worry about replacement, they will make sure you get your product with no problem its fast with no problem, there on point ,I get one with everything i buy

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

Please make sure get the warranty! It’s worth it for the clumsy folk like me.

I really like my laptop. works well for the price I paid

Glad i got this. Hopefully I wont need it but im glad i habe it

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

This is my first hp experience and I am loving it. The screen touch and display is very good. I love the fact that I got it in a very affordable price and got the quality I wanted.

The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.

I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.