Customer Ratings & Reviews

These guys are always helpful. Make an appointment online and show up in the store when your time is ready. Sometimes they can fix things on the spot other times they have to mail it a way which can take a good week to get back

Great service! Quick expertise. Never had any issues.

I love having that piece of mine, that no matter what I can have. The geek squad on my side.

[Employee of bestbuy] Its nice to have that protection just incase i need it

This laptop is very easy for setup. I love this laptop. I use it for my DJ business

Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)

IT WORTH EVERY PENNEY! YOU SEE AND UNDERSTAND THE VALUE WHEN YOUR EQUIPMENT IS BROKEN

Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

I’m so happy with the service. I totally recommend it.

Great pass came with the laptop and a bonus expense

So far I have not had to use the extended warranty. I have purchased one in the past which I did have to use. I was pleased with the results at that time. I did use my Geek Squad contract to set this computer up.

The 1-Year Accidental Geek Squad Protection plan was added peace of mind for my tech purchase. I felt secure knowing that if anything came up as an issue, I would have accessible help to fix or replace the product.

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

The team are so nice and know so much, cleared up my issue after 15 minutes of being there

Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.

Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens

Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one