Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11965 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 11,965 reviews
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great company with very knowledgeable employees! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer installs and accident protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used this product. I purchased it because my 9 year old son is well a 9 year old boy and prone to dropping or spilling stuff on his electronics. This is definately worth the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Fix my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad whenever my laptop has a problem they fix it in no time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service on fixing laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra repair coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless mouse is super easy to use i recommend it i dont regret buying it never give problems atall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is key, accidents happen and when they do, it will be a costly situation for you and your family, please buy the warranty, to be Protected or not, know that is the question, at hand...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, but read the terms for best results!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protections is always good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geeksquad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used my Geeksquad protection yet but it’s great to have to insure that your item will be very well insured if it’s a accident that occurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Policy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for gaming and school she couldn't be happier.I do recommend having the warranty for piece of mind for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is essential for anything, especially for Mac's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance price is reasonable, for extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

    I would recommend this to a friend