Customer Ratings & Reviews

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!

What does never leave the house without it gets why does it always something I purchase on every product

Good deal for peace of mind! I bought this protection plan for my laptop and it covered accidens!

No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.

How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

The laptop is nice, easy to use, easy to work , I personally prefer it more than the other laptops, Hp is a good company

I get protection on all my purchases with Best Buy just in case

This will come in handy if anything happens to the laptop especially since it’s for a 13 year old and things happen

this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.

Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

This is for my son's laptop. He is hard on his electronics and I've used these protection plans in the past.