Customer Ratings & Reviews

This his has to be the best thing ever! I had 2 laptops that needed attention and it didn’t cost me a dime. In store service or in home is absolutely the BEST!!

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

Haven't had to use them yet but glad to know if i need them they are available.

I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

Agent was able to resolve initial 3rd party security protection loading.

Haven’t had to use it but I think it will Be useful

I got 3 years of protection on my computer in case of accidents and have been please the with the accommodations for my devices by geek squad. They have always been most helpful and provide great service.

I would highly recommend this if your purchasing anything expensive. It literally covers anything accidentally and I’m on the clumsy side lol.

I felt very comfortable purchasing the 2 year accidental Geek Squad Protection simply because I'm a senior. I wanted assistance that I could depend on. I felt it was a reasonable price for product.

This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me

Accidents happen…hoping not, but this is a great price for three years of accident coverage.

I always buy the protection plan. It saved me multiple times in the past. Highly recommend

My aunt had it and used it all the time so I know if something happens I’ll be happy with it

This laptop is one of the best one’s I have bought. Its smooth, quite and love the battery.

Salesperson and Geek Squad personnel thoroughly explained the the benefits of the extended warranty. Appreciated the time they took to answer our questions.

Price for the protection is well worth it. Never had a problem with my old HP, but just to be on the safe side I suggest it. Well worth the piece of mind if something should ever go wrong.

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store