Customer Ratings & Reviews

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

Worth it. You never know what can happen. Also, support means that I can always have someone to talk to if things start going sideways.

GEEK Squad has saved me multiple times. I would never buy a computer without a protection plan.

the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

Great specially if you bought products for kids and protection

Excellent service. Easy to use, and quick response

Totally worth it. Gotta keep the things we live protected. 5 stars

I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

Amazing protection! provided me services constantly 24 hours.

Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

They are the best and when it was returned it was like new

HAVE NOT NEEDED IT. BUT I WILL PROBALLY INTHE FUTURE!!!!! I AM HARD ON MY ELECTRONICS!!!!!!