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Customer reviews

Rating 4.6 out of 5 stars with 11966 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 11,966 reviews
  • Rated 5 out of 5 stars

    Geek Squad is always there to answer any questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there to answer any questions you have and can get you back up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my computer and geek squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best service and no other service is compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaud installed our virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained the plans to us with perfection and was very courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed productivity keel my daughter laptop protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent service amd the best way to keep your mind in peace knowing that your product can be fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I NEED THAT SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    I love geek squad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover my six!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance added

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the insurance yet but love knowing it there if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Is Perfect Wise Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're glad that we've been able to do so much work on your devices and hope that you both love it! Please let us know if you need any help or have any further questions.

  • Rated 5 out of 5 stars

    1 yr. plan for now but will decide later if more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

    I would recommend this to a friend