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Customer reviews

Rating 4.6 out of 5 stars with 11966 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 11,966 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have repaired my laptop in the past with zero problems wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to manage. But i wish i could download more apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because the Geek Squad took care of an issue I had with a phone and I decided that I would always use this service because they are very knowledgeable!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always rely on the protection plan to be included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've never used the geek squad but they seem very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection has been a great service for me. They for the most part have always answered my questions and given me direction into the issue with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid fixed my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lenovo yoga warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranty You think you might not need it but trust me you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ive got my own now...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been using her brothers oculas but now she has her own. She is enjoying this VR Product like crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't skip this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased on the replacement laptop after my daughter spilled water in her keyboard and the computer failed. We had it on that laptop and it was replaced with a new one. Have to have this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I can receive help when I need it for my new laptop. Makes me feel great to know I can turn to them for assistance I haven't had to use it yet back glad I have the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me get a replacement for the computer I bought no cost because I had the plan backing me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help with any issues you have. Even if they cant help they can direct you to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Stress Free Device Ownership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked coverage, even if device damage was caused by you in an accidental fashion (e.g. dropping device). Friendly & helpful too!

    I would recommend this to a friend