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Customer reviews

Rating 4.6 out of 5 stars with 11966 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 11,966 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired laptop keyboard fast and correctly first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Additional Support Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need to have extended support for your new technology purchases and this one is a good one to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection always a good idea on a expensive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay for car insurance and homeowners insurance same thing. When something happens aren’t you happy you got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resovlnig issues with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the geek squad warranty on a computer If you have children using them it really is worth the money and I would do it again if I had a child that I purchased the computer for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than a factory warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most factory warranties will not cover anything other than manufacturer defect, and sometimes not even that. Geek Squad will fix your item for you, or give you a replacement at no charge. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Very good to get help from. It has always work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad's OLED 'burn in' protection insurance is amazing! Perfect for anyone who appreciates the perfect picture of OLED screens and wants to ensure a great lifespan for their devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn't love having a geek in their corner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-year Accident Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime that I purchase electronics I always purchase the Protection plans as well because anything could happen and they are usually reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a great price without unnecessary risk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stands behind me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet. To be honest, I never know if I should buy extra protection or not. I tend to lean toward “better safe than sorry” when it comes to extended warranties on tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Super fast and techs are knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful for the extra fl protection for my new computer that is being used for nursing school.

    I would recommend this to a friend