Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11966 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 11,966 reviews
  • Rated 5 out of 5 stars

    SAVE your PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is one thing that I tell everyone who buy a NEW PC. And that is to GET ACCIDENTAL PROTECTION! It will save you hundreds of dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case my new computer goes down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if I'll ever need to use this protection but purchased it anyway. 3 years if my new computer bites the dust or I drop it and break it. A little insurance for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech help is comforting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad protection for a chrome book for my not so responsible 12 year old this gives me peace of mind that if anything happens to it we can have it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFESAVERS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crucial protection for a solid investment. Like car insurance but practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, yet. However, the peace of mind that comes with knowing that I'll be covered in the event of an accident, is great. Used Geek Squad in the past and they do not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is appreciated.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

    I would recommend this to a friend