Customer Ratings & Reviews

I have not used it but I know that it is excellent and incredible attention

Warrenty is better than none ..in my way of work so at least its covered

Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).

Essential for any electronic device . I feel less stress knowing my device is protected .

The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

I used to get a cheaper laptop without extended warranty and have to replace it more often. Usually those models were not sturdy and were not equipping with standard features I need. The warranty though costly really gives you peace of mind.

So far I haven't had to use the protection plan. So that actually goes to show that the product purchase so far is holding up to quality standards. We will see if an update is needed in the future. But as of now so far so good.

With this geek squad protection I absolutely love that I can always lean on good service and great recommendations. Theres no complaints on my part because I know geek squad has my back.

They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

geek squad always gets it done right and will keep you updated with status of availability and project.

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

Great customer care, quick and effecient! Will solve issue in a timely manner.

Always protect your items !! Life happens and unexpected things are always thrown our way

Love having the support when I need it! I highly recommend purchasing this when buying a laptop

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.

Great to have thw knowledge that if something happens.that my laptop is covered.