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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11737 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,737 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the instructions to open the package and I didn't cut myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nerds Matter to the World

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I am going to say since I have not had any issues thus far with my Indigo HP laptop is that insurance matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad is superb in service. I recommend purchasing at least a 1 yr warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and very detailed work. Friendly service and helpful answers to my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for travel & light use. Able to get all my emails and all work related duties done on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had previous experience with the GEEK SQAD and will use them always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my cracked Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV & Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture shown is distorted but items are well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTETION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek SQUAD Are There When You Need HELP The Help !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service on fixing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount for good coverage overall great help if damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover my six!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped in a variety of computer challenges and breakdowns. Helpful to have coverage up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is definitely worth the price considering controllers are easy to develop issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK Squad Protection Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This accidental protection is amazing, we all drop liquids on our laptops, someone of us even drop their laptop more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service always in hand and call very useful if your rough with your gadgets

    I would recommend this to a friend