Customer Ratings & Reviews

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

Wonderful service that Best Buy provides is the thorough service of geek squad

This protection was just what I needed to protect my computer would buy it again

I haven’t used it yet, but I’m glad to know it’s there if I need it.

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

I love the Accidental Geek Squad Protection because if anything happens to my product it will be insured and Best Buy will honor it and replace the item.

My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

Got it for my wife. and she loves it. today it tried to upgrade but since then it does not power on.. lucklily I got geeksquad.. must have to go there.

Have all questions answer great timing and attention and buying for all my items

It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

Services and protection with worth getting as things happen and having that added protect and service is worth having it will save you money in the end.

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

Wasn't sure I needed this but I purchased the protection since we have a lot of different devices. Turns out we've used it several times already so I think it was a good decision.

this is a great service for the items always buy insurance on my items at best buy.

Haven't had to use it for a second time. If you want it done right the first time call them

I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense

Bought this protection plan for my son as I upgraded his computer and he had ruined 2 previous laptops given he is young; glad I have this just in case it is needed.

This will always be worth your buck in any product you want to keep safe.

The tech agent put all of my apps on my laptop. Whenever I run into a problem, I bring my laptop to the Geek Squad and they resolve the problem within minutes.