Customer Ratings & Reviews

They are always 24/7 available and they always try to help you with any concerns

Nice support they fixed my xbox controller right away

Goooooooooooooddddddddddd#dddddddddddddddddddddddf

Geek Squad is the best! They work fast and keep you updated every step of the way. Worth It!!

What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

Got this for my teenage son, so it was mandatory that we get the protection plan.

Always buy the 1 year protection for my computers. Especially for accidental damage coverage.

Geek Squad is always ready to help. I'd recommend them

I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

I got the protection for 3 years so I wouldn't have to worry.

Its an amazing product. Works very well. I recommend buying plus put insurance you never know for the future.

Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

They honored my warranty without hesitation and replaced a damaged charger for me sent it thru the mail it arrived on time

feel good about if i need help i can get help, and i will ask for help if my grandson is not available

Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

For the price paid I think is worth it, better to have it and not need it than need it and not have it