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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11739 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 11,739 reviews
  • Rated 5 out of 5 stars

    ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and I absolutely love it!! Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they helped me with all my questions about my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got This for a couple of my purchases and it's always good to know I have this protection just in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this when I get an item here. I never regret. They are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always iffy about getting extra things but I love getting geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the excellent services, I am very happy to the best team and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good thing to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having a terrible experience with this computer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is beneficial!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saves the day, again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek despite can’t reach them but still good service and great customer care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, good deal. I feel protected if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already used the warranty, cracked screen. Didnt take very long to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitively something that I buy for expensive products. Always responds quickly when issues happen.

    I would recommend this to a friend