Customer Ratings & Reviews

Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

Chromebook has been repaired twice at no cost! I was so happy that I purchased this protection for my daughter's Chromebook. She is in college in NY and has been able to bring it to a local Best Buy for repairs twice -- very happy!

With my high school kids needing laptops you must have some protection knowing how kids are with electronics

I have used this three times and let me just tell you. They help with everything! And always answered all my questions and were soooo nice and pleasant. Love them

Geek Squad covered both my computer and laptop and I'm very satisfied with their service. Since my computer skills are ok but not excellent they were very patient in answering my questions.

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

Well worth the purchase. My granddaughter dropped her laptop and was damaged. I brought it in to the Geek Squad and picked it up in a week. No cost it was completely covered by the plan!

I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

They saved me from destroying my brand new computer

Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.

Purchased this accidental subscription August 2020. This subscription is the best that I have experienced for accident protection college course work and gaming products.

I always make sure I'm covered by the squad protection plan. They have taken care of all my electronic issues. All are very knowledgeable in what they are dealing with. Great customer service!

Good warranty for protecting equipment. Would purchase everytime.

Good warranty for protecting equipment. Would purchase everytime.

This accidental protection is amazing, we all drop liquids on our laptops, someone of us even drop their laptop more than once.

They Always Have A Million People A Day And Not Enough Staff But They Are The Best At What They Do.

This has given me total peace of mind since I purchased my Acer Nitro 5. Gonna see if I can renew it!

awesome protection. i got a 2 year so hopefully that works for me.

We are all accident prone in our family. We ALWAYS get the Geek Squad protection and it has saved us more than once. Highly recommended!