Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11739 reviews
(11,739 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Super Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying experience great; great geek squad is great
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Best buy and geek squad great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad their awesome they came to fix my tv that still under warranty they couldn't fix it instead they replaced it with new one no question ask im happy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad accident program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get insurance with my items from Best Buy. Has always paid off and then worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get insurance with my items from Best Buy. Has always paid off and then worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did great job and explained everything n helped me to get the insurance needed He was so helpful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Easy to install. Easy to understand
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Necessary purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great for teens with laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixed my sons laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have helped when my sons laptop got a crack on the screen and they were very friendly
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy I can use in-store help if needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Repaired laptop keyboard fast and correctly first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best add on for electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one thing you need when you need it. This is your best investment.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have. Hope I never have to use it! Give me a pleasant peace of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best value for your money highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for your money highly recommend I got this because I wanted to have protection against everything it could possibly happen to
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
