Customer Ratings & Reviews

Have not used it with the product but have had it in the past and it is well worth the money. Hope I never need to use it.

I'm glad I bought this protection plan. I feel safer knowing that my laptop is covered by Geek Squad and that if something were to happen, it won't cost me an arm and a leg.

I've used the Geek Squad in the past when I thought I didn't need it. Kids Broke the laptop screen while playing around. It's a good thing I had Geek Squad as a back up.

i bought this laptop for my granddaughter for college, she loves it. said it works smoothly helps in her classwork, she takes it with her all the time, grate for studies, thanks me all the time

Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

Came in handy. I really didn't think that we would need the protection. During a move the computer was damaged. Thanks to the Geek squad.

I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

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I got this laptop last year and so far no issues. It’s been working well. I’ve mostly use it for school (college). I sometimes watch CNN news or Hulu or Netflix. I’d recommend it. Hopefully, it continues to have no issues.

Great protection plan I am thrilled to be protected by such coverage and not have to worry about anything happing to the labtop

Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.

This saved us when our recently purchased computers sound went out. The geek squad helped to try to fix it and then replaced our computer for free. Worth the protection

Then from 2 years to 3 years I bought I love the attention n they're right there when I need them I'd buy the 100 year if they had one Great to have this I recommend this 100%

Geeksquad is a great service. Would recommend to add protection to all your devices

I really can't rate this now since I thankfully have not had to use it for my NEW laptop !!! Gave a rating based on my use of Geek Squad for many years for other items.

I purchase this for my son laptop just to be safe, because accidents can and will happen. Have not had the opportunity to used it yet. But it’s just good to know I do have a back up..

Always answered promptly and effectively with any concerns when I was building my pc

Reliable support, very helpful and supportive, excellent value.

purchased a laptop for my husbands birthday at Best Buy and so far have not needed any repairs but am glad to have it if needed. Geek squad protection is good to have