Customer Ratings & Reviews

The geek squad protection and service is always a great investment. I have had no issues sending my equipment for repairs understanding that some repairs cannot be done on-site.

They honored my warranty without hesitation and replaced a damaged charger for me sent it thru the mail it arrived on time

Nice computer In fortunately it’s hard to see the keys with the keyboard back light. It’s speed and storage is great, like I said I can’t see the keys

Geek Squad has saved me many times when I have problems. The total tech package is a great value. I can't imagine not having the protections this offers.

I haven't had to use this yet but years ago when I did, it was great.

As with any insurance deal, hopefully we will never have to exercise the policy, but is available if we do.

Very good service quick and hassle free process. Repairs done in a timely manner.

Not sure how much I like it yet. Haven’t had the need to use it.

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

My product made my life easier and better. Thanks for the outstanding performance of my products.

So far so good. Laptop came with problems and they helped us out.

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

The greatest computer I have owned wouldn't ask for nothing better

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

My lab top broke and it was replaced for value that was paid. If the floor value is more than what you paid then they just give you back what you paid.

Please get these with your laptops especially. I didn’t get for one of them and I accidentally damaged it. I have my regrets and experience from that incident

I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry

Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..