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Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 11,967 reviews
  • Rated 5 out of 5 stars

    Nerds Matter to the World

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I am going to say since I have not had any issues thus far with my Indigo HP laptop is that insurance matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 you extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix it please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got This for a couple of my purchases and it's always good to know I have this protection just in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad before and it's worth having their protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never get a piece of tech from Best Buy without buying the protection plan. It is 100% worth every penny and the Geek Squad really knows their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a fan of the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! I definitely do the same and just play it safe! We think it's important to cover your investments just in case something goes wrong. Please let us know if you have any questions or concerns we can help out with.

  • Rated 4 out of 5 stars

    Soddered ram!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great protection,it covers most of the normal accident that could occur yo someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a much needed add on for protection for piece of mind. The price was decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ease of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort to Have Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for this product but it's a comfort to have it in case something goes wrong in the first couple years of ownership. Have used Geek Squad in the past and they've been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM A MEMBER OF THE GEEK CLUB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK CLUB IS WONDERFUL TO HAVE, BECAUSE THEY WILL CHECK OUT EVERYTHING YOU HAVE PROBLEM WITH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love adding Geek Squad service coverage because they do great work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased 3 year service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase extended warranty for 3 years. I bought this for a laptop. So far I have not needed it. Not sure at this time if it was worth the extra money. I will keep this updated as time goes on.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Frank. Thanks for your feedback! The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions regarding your protection plan, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Can't handle Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

    I would recommend this to a friend