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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 11,967 reviews
  • Rated 5 out of 5 stars

    Light weight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computers fit a young girl. Light weight and small. Fits perfect in any book back .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer wasn’t turning on the day after I bought it and I was worried but they helped me figure out why it did that and I’ve never had any problems ever since. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have protection makes me feel at ease, I'm very happy best buy have this coverage for my every electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops spills, my own clumsiness and manufacturers warranty extended. Could not ask for more. Peace of mind well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANDREW - GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a great product always buy from Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help that I get from the Geek Squad! They are always so helpful and friendly. They don't make you feel like you don't know anything, even when you don't!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on top of thing and do there best to get things done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very necessary purchase. It will help in the event something happens. I purchase things like this because you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been wonderful and I honestly buy them on just about all my electronics nowadays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Always Always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have saved so much money by spending just a little more on the protection plan. It is always worth it and the Geek Squad is great about making sure that everything is taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need to use Geek Squad during the first year of having my computer. It is nice knowing if you need help you have someone to reach out to to help you though for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to know that I have a team to help if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year accidental protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 1 year Accidental Geek Squad Protection for my son's HP Pavilion Laptop. I suggest always purchase a protection plan for all of your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, it can really save you in the long run if you are particularly uncareful at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team. Saved me so much on my laptop. They are super professional and will make magic

    I would recommend this to a friend