Customer Ratings & Reviews

I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!

I hope that I never need it, but knowing that I am protected against drops and spills gives me piece of mind. Accidents happen sometimes and at least I am protected 2 years.

Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

Great screen and color. Just take size into consideration when buying a laptop bag.

The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

They are always there to answer any of my questions. Love that they are always available!

Good to have incase something happens before I end school

Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

Having this pre-installed was a time & stress saver. Geek Squad also transferred all of my files & folders from my old pc to my new one. When I picked up my pc from them it was ready to use.

I am glad inpirchased to protect computer. Useful for anything that may happen.

I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

So far any support I have received through this purchase I have been enjoying

My Grandson an i spoke to a Geek Squad Member, Before purchasing his dell computer, he was very helpful. With our Q,A.

Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

Explained in depth about the warranty and helped me not worry about future issues with device

I haven't had to use the geek squad protection plan yet but from what was described, if they actually cover everything they claim to, its an amazing value! If you have the money, I'd recommend investing in this plan.

Always good to have in case of emergencies with technological devices

Excellent service, very useful, very quick and easy to resolve problems