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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 11,762 reviews
  • Rated 5 out of 5 stars

    One of the Necessary Evils

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like any other insurance. You hate paying for it; hope you never need it; happy that you have it if you do need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just book an appointment or call geek squad and they will definitely take care of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had my laptop fixed in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the easy of protection. Why wouldn’t you get it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure I needed this but I purchased the protection since we have a lot of different devices. Turns out we've used it several times already so I think it was a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was okay. No complaints. I will always use Best Buy for m’y business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it. Hope I never do. Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a good thing a klutz like me purchased this. I rarely buy this type of insurance but I do drop things and I carry my lap top around everywhere and so "anything could happen" so I feel better knowing I can replace if there is an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Jarvis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Associate at the store talked me into it and it was a great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for new touchscreen laptop for my teenager!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't put a price on peace of mind. I will forever purchase the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Roblox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected even a little better totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use because computer is still great but you never now when you a great coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this geek squad protection I absolutely love that I can always lean on good service and great recommendations. Theres no complaints on my part because I know geek squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Modern Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new laptop and it died on almost one year from the date of purchase. The protection plan paid for repairs which would have cost as much as a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something happens that falls just out of regular warranty coverage.

    I would recommend this to a friend