Customer Ratings & Reviews

Very convenient to travel and do so much work and on the go

My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!

Please get these with your laptops especially. I didn’t get for one of them and I accidentally damaged it. I have my regrets and experience from that incident

I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

The agent looked the damage and knew what was wrong with the laptop.

The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

They are great respond very quickly!! And helped me along the way

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

Never know what can happen to your laptop around kids. Haven't had to use it yet

I always recommend geek squad protection. If anything happens to my items they always repair or replace them quickly.

In my opinion everyone should get a protection plan. It covers everything.

In my opinion everyone should get a protection plan. It covers everything.

In my opinion everyone should get a protection plan. It covers everything.

I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

Iv use the squad a few times they always resolved my issue on laptop

You need protection so why not get it. Geek Squad protection was there for me before when one of my products needed to be fixed and it helped me out big time.