Customer Ratings & Reviews

The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

Reasonable price for peace of mind. Haven't needed to use it yet, but I nice to know I won't have to pay large sums of money if we have to use it.

I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.

A must have with these devices. Never buy a device without it. It’s best to have it and not use it then not to have it. Get it!!

I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

Thanks for giving me a piece of mind with my device.

Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

Always goo to have. I hope to never use it. My previous computer was on a first name basis with geek squad. Lets hope my new computer does not need them, but it is available.

This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

[Employee of bestbuy] Great service for a great price. A must buy for protection

I buy form Best Buy not for products buy for geek squad . You will not get this coverage any where else in USA . Laptops mobile etc you can get anywhere but not geek squad .excellent tram and product insured

After our son broke his brother’s chromebook by sitting on it, we realized we should of bought the insurance. We ended up buying a new chromebook plus the insurance.

I’m be bad to use this twice now ! Very good just wish it was for a longer period.

Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.

I would not buy a computer with out the protection of the squad

I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

Geek Squad- this service offered by Best Buy to their customers is worth it. When accidents happen a great teammate helps to fix the problem.

I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.

I bought the extended warranty for peace of mind to cover my computer