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Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 11,967 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased two laptops for Christmas gifts. I hope my family love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Add to Protect My Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and was very happy I could add Geek Squad protection to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down. My products went out once & they replaced them all that were under this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad they will fix anything they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Geek Squad protection purchase, and it's more practical than purchasing similar plans through the manufacturers by far. My family has bought Geek Squad protection for their laptops for years and swear by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! They work fast and keep you updated every step of the way. Worth It!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Add on! Thanks! Excellent!!! Extraordinary options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 1 year protection for my computers. Especially for accidental damage coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can always count on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get geek squad, they are professional and know what they are doing and they get everything done in a timely matter. It's definitely worth your money.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Service!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I appreciate the effort that Geek Squad/ Best Buy provide at request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but glad to have it in case something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is too expensive but if something happens its good to have. We have a lot of devices and it could become costly for our family. For families who have three or more devices should be offered a reasonable family protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had to deal with them yet but they seem good__

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technical genius

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there with you every step of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality assurance!!!! Peace of mind knowing I have this additional protection!

    I would recommend this to a friend