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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 11,967 reviews
  • Rated 5 out of 5 stars

    We haven't had to use it luckily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is perfect for people who drop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heaven I have this. I am all fumble thumbs and this membership has saved me wads of cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me troubleshoot and take care of updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extended warranty if possible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember to always get the extended warranty for expensive electronic devices. They will come in handy if you ever need to have anything repaired and or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NobleAj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best will not go anywhere else. All on piont with price and knowledge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SE Walker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brentlys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my grandson is doing everything on it and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very good at protecting my devices at all times so I think they are a very respectable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptops have limited lifespans compared to desktops. Bestbuy has a wonderful plan that have added years onto the product use. Better than having to buy a new one every year or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to the store I had in mind a Apple device but then the sales person explain how great and all the great technology this one had and I could not pass the opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop for the price. Nice screen and runs games without lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad accident program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook looks good definitely recommend i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook looks good definitely recommend if you are looking at something in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some good qualities to it that you wont be able to find at other places and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful when it comes to laptops. They have good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very accommodating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful in finding what i needed!

    I would recommend this to a friend