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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 11,762 reviews
  • Rated 5 out of 5 stars

    A no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slam dunk. No reason not to get the protection to get issues taken care of in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good that your purchase has some warranty, gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is the Best at BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad- this service offered by Best Buy to their customers is worth it. When accidents happen a great teammate helps to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provide great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Geek Squad for several years, both to transfer data from old computers to new ones, and to fix problems with computers we're currently using. And each time they've been courteous, quick, and reliable in what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for that oops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those in case moments just know that this is very limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful, providing info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this laptop for my granddaughter for college, she loves it. said it works smoothly helps in her classwork, she takes it with her all the time, grate for studies, thanks me all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my wife. My wife enjoys how well it works. Would recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad that cares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad you need if anything goes wrong . So much viruses out there . They are there to help. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what we needed shipped very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 you extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the A team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any item that I've purchased I have always purchased the additional protection Has always been valuable to have Extremely satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to own!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, of course that I love this newly introduced "3-Year accidental Geek Squad Protection" plan very much, because we all can make a mistake or have a bad luck day at sometimes in the future; so this 3-Year plan sounds just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to be insured! Customer service is great and we've had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for peace of mind. Haven't needed to use it yet, but I nice to know I won't have to pay large sums of money if we have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    V. Martin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the Accidental Geek Squad Protection, but I purchased it just in case because, according to other reviews from others, you would be greatly pleased with it, ifyou ever had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr Geek Squad Laptop Protection Plan: good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ezra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet,I just got it for Christmas

    I would recommend this to a friend