Customer Ratings & Reviews

I haven't had to use yet but, the Geek Squad in Bloomington, Illinois has Always been Great to work with!! They are Well Educated in Computer Technology and Working on Them!!

This service is very good at protecting my devices at all times so I think they are a very respectable service

Purchased for the new Dell and exactly what I needed. Been a year and haven't needed it yet, but grateful for just in case.

This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

These protection plans are always a good deal. Best part Is Best Buy doesnt hassle you when something goes wrong and they need to replace It or fix it.

Geek Squad is TOPS in securing peace of mind with professionslism expertise and reliability.

Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

I bought this because it gives me piece of mind. Haven’t used it yet but great to know I’m covered

Great purchase and great value and great price thanks

they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.

Great customer service and upheld the warranty with no issue.

Hoping that if I ever need to use this it is as good as my other warranties I have on other stuff.

2-Year Accidental Geek Squad Protection used on every item I buy

I always make sure to get the extended warranty for all my bestbuy products. Just gives you piece-of-mind.

Geek Squad is a good back up to have, My daughter's laptop screen was acting up. They replaced it no issues

I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

Good protection plan. This plan is affordable and a good value for the money.

It's exactly what warranty I wanted and didn't bother looking at any others.

A must have with these devices. Never buy a device without it. It’s best to have it and not use it then not to have it. Get it!!

Always goo to have. I hope to never use it. My previous computer was on a first name basis with geek squad. Lets hope my new computer does not need them, but it is available.