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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 11,967 reviews
  • Rated 5 out of 5 stars

    Acer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great deal, very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service contract is worth the cost. I had a problem with another item purchase and it was handled without any problems. This is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful and imformative. Worth the money just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident in my laptop knowing I have geek squad to back me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didnt help but they do a good ...........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was okay. No complaints. I will always use Best Buy for m’y business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans incase anything happens If you ever need to use it Bestbuy always honors there protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop ultra sleek and converts from laptop to tablet and love the touch screen function as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection for a high but economical priced Gaming Laptop!!! Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service to have on all electronics or computers. It has save me alot of money with this service and even replacing some items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental drop off commuter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to take in the computer I dropped for repair. Getting the accidental insurance was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me find a great and reliable laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very hapoy with this wareanty protection, I have only had the best experiences with Geek Squad and I know they stand behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service = peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this geek squad protection but it gives me peace of mind that I have it in case of an emergency.

    I would recommend this to a friend