Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this geek squad protection but it gives me peace of mind that I have it in case of an emergency.
I would recommend this to a friendGreek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great opportunity to on continue getting service.....
I would recommend this to a friendEvery time I needed them, they solved my problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!
I would recommend this to a friendGeek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.
I would recommend this to a friendGet the extended warranty if possible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remember to always get the extended warranty for expensive electronic devices. They will come in handy if you ever need to have anything repaired and or replaced.
I would recommend this to a friendRepairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Repair my childs computer quick.but didnt know it was just for q repair.it was for a 11 year old so she missed it up again and wasnt able to get it fixed.
I would recommend this to a friendGreat tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good to have to have. So far I everything’s working good
I would recommend this to a friendThe Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad are an efficient and highly knowledgeable team in their work. I love how they easily helped me set up my computer. Kudos guys !
I would recommend this to a friendHelpful Crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are helpful and very easy to work with. The warranty has major benefits.
I would recommend this to a friendsave my but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised
I would recommend this to a friendGeek Squad makes it easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!
I would recommend this to a friend
Get GS protection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for a great price. A must buy for protection
I would recommend this to a friendGEEK SQUAD...THE BEST SERVICE @BestBUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!
I would recommend this to a friendGood warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has great warranty. I dont know how to review a warrenty
I would recommend this to a friendGeek squad worth it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.
I would recommend this to a friendI must have a few by electrical equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products
I would recommend this to a friendGrandparents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer has its one year warranty but we bought this extended one in case our grandson dropped it
I would recommend this to a friendGeek squad corrected the problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.
No, I would not recommend this to a friendComes in handy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Each time we have had issues with our computers, Geek Squad has been there to assist with a decent turnaround time when resolving problems.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.