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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 11,967 reviews
  • Rated 4 out of 5 stars

    Always beneficial to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, good deal. I feel protected if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    downloaded my software on computer - not available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad downloaded my software for my new computer quickly and perfectly. Unfortunately they are unavailable now due to virus, I'm hoping they extend my annual membership!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. We're glad that you've had great experiences so far! We wish we could help you out right now! Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find out a way to assist currently.

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, price is okay for the years that come with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it has a warranty just got this for an extra cushion. I have used the squad before they are so helpful.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for me

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I get protection whenever I can. It comes in handy!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It's worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I get protection whenever I can. It comes in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it. But i would think it be good. Specially fir accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage on equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work paid for my laptop, but they don’t cover repairs. I figured I should get this accidental protection since geek squad always does a good job covering my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased before and it comes in handy! Will never purchase technology without!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to use it yet but i feel confident that if the time comes the warranty will come on handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this helps reassure me that if something happens I can’t get my computer fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping I will not have to use the warranty service but this was for a college student laptop that I know will get knocked around at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evesdropper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection for your EASE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very simple, let the Geek Squad handle any issues you may or may not come across. Kids spill on your new purchase? Call the squad, they will get it taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a young student. Touch screen is nice and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad YEAH! Be Smart!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying my new laptop I felt it is worth the price of the 3 year Accidental Geek Squad Protection Plan. Things always go wrong with electronics!

    I would recommend this to a friend