Customer Ratings & Reviews

Really great people Their always happy to help Great poeple

We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

Love the added protection option they make available to us with youth in the house this is best for us

All Of The Employees R Really Friendly & Nice 2 Me

Never know what can happen to your laptop around kids. Haven't had to use it yet

Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.

Makes any future mistakes less stressful when I have this for protection

I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)

The Geek Squad protection is sooo good to have, especially if you don't have time to deal with problems from your laptop. You can literally walk in and have your stuff fixed within hours of dropping it off.

So excited to have this protection for my laptop. If I spill something on it... coffee... I will be able to get it repaired. Not that I plan on it. However, late night classwork, accidents happen.

This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers

Totally would get the warranty for every electronic device I buy from them. So that I can have peace of mind knowing that whatever product I buy it's well protected!

Wierd experience after use, I was contacted because of some sort ofmix=up. Not sure what happened in that case. Otherwise, the turnaround time could be shorter regarding replacement. It interferred with university courses.

Geek Squad is a good back up to have, My daughter's laptop screen was acting up. They replaced it no issues

Geeksquad is the only reason I buy products from BestBuy. I have always trusted GeekSquad with all of my products.

So far so good, they help you in all they can. Waiting period may be long depending on the service required but they offer excellent service and options

This has been a no hassle protection plan since we have started buying at Best Buy. If you do need to use it then expect great customer service, fast turn around time, and overall complete satisfaction.

Glad I had this when my new Dell laptop died after only having it three months and had to replace it with an HP. No questions asked, replaced it immediately.

I'm excited to have this, especially for those of us that are computer illiterature

Always so helpful and great customer service! Highly recommended