Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11967 reviews
(11,967 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Always
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always make sure to get the extended warranty for all my bestbuy products. Just gives you piece-of-mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far Geek Squad has great service. I do prefer to go in the store to talk to a Geek Squad personal, not over the phone.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Trust me and GET THIS SERVICE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this service is AN ABSOLUTE MUST IF YOU BUY A LAPTOP. Excellent service and quick to help. Will offer a plethora of choices if you have a damaged laptop!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent employees. Very helpful with all my questions
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it for my wife. My wife enjoys how well it works. Would recommend purchasing.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't buy warranties, but with the added peace of mind for accidental damage protection I can now enjoy my laptop anywhere. I would suggest this for anyone who plans to travel with their laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and service haven’t need it yet but thankful I got it. Thanks BestBuy!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this includes accidental protection because im a clutz.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad on My Side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable GEEKS, I say that with meaning. This Crew can make a determination & answer your questions while you wait.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
How amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Computer protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek squad serviced 2 of my laptops.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have since my kids love to change programming and causes problems.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just incase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has come a long way. They are so awesome! i have used the in store service as well as email and phone communications. Knowledgeable , ready to help and fix whatever needs to be fixed or changed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is the most important tool so love the option con protecting my main tool.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
