Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11765 reviews
(11,765 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Quick and fast service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable, and fast . I love the geek squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PC help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent help with a computer issue I was having with my PC
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection Plan Add On
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You never know when you are going to need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad at the store and at the factory were very responsive keep us informed of the inspection and work on our laptop. At the end, a decision was made to replace the laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
My laptop chrome book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plans is good and I recommend everyone to have it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PROTECTION PLAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I PURCHASED THIS FOR MY SON'S CHROMEBOOK FOR CHRISTMAS ALREADY USING IT BC HE CRACED THE SCREEN. HE SAID IT HE DIDN'T BUT WHO DID UGU! ALWAYS BUY TH PROTECTON PLAN
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best protection plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend you getting the geek squad protection. I get it on everything I buy from best buy. They have one of the best protection plans, in my opinion.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worth it for the piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent used this service yet but it offers a good peace of mind. Just the ability to have the battery replaced after 3 years will most likely make this worth it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this paln and buy it for all my electronics.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to protect a newly purchased laptop which was replacing a water damaged laptop that had no geek squad protection. I learned my lesson the hard way, so I will be purchasing geek squad protection from now on
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Best Reason to buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Best Reason to buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
EPIC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't have it any other way. I know there is a high likelihood that I am going to break my new electronic and this helps put my mind at ease.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have for business purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this plan with a new laptop purchased for work. I have not filed any claim on the plan and hopefully never have to do that. Bit it’s a peace of mind knowing I’m covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great quality great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several, but liked this one overall. Quality and price can’t be beat.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good news is the product was so good that I didn't have to use the Geek Squad, but I have heard good things about them. regardless I think it's good to have the protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had good results from Geek squad reworking a new but very poorly operating Lenovo Yoga 920 Laptop with hardware problems and later several software issues with the same PC. Always make an appointment before going to the Store.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was definitely a great purchase. I recommended it 10/10.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the protection plans incase anything happens If you ever need to use it Bestbuy always honors there protection plans
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the insurance for this product. It’s okay, because covered everything. But the only grown thing is, that insurance is to high
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your feedback! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
