Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 11,967 reviews
  • Rated 5 out of 5 stars

    Geeks 5 star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my own geek but will still use them do to fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Jarvis

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Associate at the store talked me into it and it was a great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is totally worth it! Especially if you buy appliances from BB they are covered as well. Stuff gets fixed for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is such a great thing to have. This is my second time purchasing an item with geek squad protection. Can’t buy an item without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer repairs for little to know cost, depending on what needs to be repaired. They offer discounts on some purchase's warranty. And etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support and assistance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! They replaced my laptop with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad these folks are here!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like an insurance policy...haven't needed to call but great customer service at my fingertips makes thing much less stressful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance and give you peace of mind when you know any issues will be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a really good laptop and what to have covered just in case something happens, that is why I purchased the GREEK SQUAD accidental protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and they fixed my laptop and now work in really good and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slam dunk. No reason not to get the protection to get issues taken care of in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop from getting a virus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Do It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. It pays for itself, and you won’t regret it. Yes, sometimes you won’t need it, but the times you do, you’ll be very grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean why not?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the easy of protection. Why wouldn’t you get it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend