Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11967 reviews
(11,967 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad solves all your problems when your device dont work they know how to make a customer come out with a smile
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Can always count on them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love gets squat protection. I would never buy anything without putting Geek Squad protection on it. Getting it fixed or a place is easy. Great job Best Buy!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Help with choice in protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personal Very good Representation in technology. Help with choices of plans. I purchased the 1 year protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hardware coverage only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 year accident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth getting the 3 year accident protection. Have a teenager and well things happens. Always ready for anything.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for sharing this with us! We definitely agree that it's important to protect your investments just in case. Hopefully nothing happens, but we'll be here if you need us!
Rated 5 out of 5 stars
Bronx mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this on any device like laptops. Especially for your students. It’s worth every Penny. Gives me that peace of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and coverage coundn't ask for anything better.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Totally covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy that they came up with a plan that covers everything you buy..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it gives me piece of mind. Haven’t used it yet but great to know I’m covered
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Important add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad actually helps. These professionals are trained. I like how they ease my worries and explain what the issue is and how it’ll be fixed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get this on all my items I buy from Best Buy. Best protection policy I’ve ever bought. Used it on my headphones when they stop working and they gave a new pair from the rack not a refurbished one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is always ready to help. I'd recommend them
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixed Other Stuff And Was Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping that if I ever need to use this it is as good as my other warranties I have on other stuff.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome protection by professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that my product came with this !! It’s helpful knowing I’m protected!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It really saved me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend getting the warranty. My little one cracked the screen on my laptop and it was covered by the warranty for repair. Really grateful that I didn’t have to spend extra money on getting it fixed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually dont buy extended warranties. But this was a good price and gives peace of mind
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It’s a warranty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy in store warranties from Best Buy. If they can’t fix the product, they find you an equivalent one to replace it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! I am the same way and purchase every protection plan I can to have the piece of mind. I love that it really simplifies the situation. If you have any questions, please feel free to reach out to us!
Rated 5 out of 5 stars
Geek Squad did a great job with the repair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is great! I've had to use it once and they really stand behind their service. Will continue adding this to my purchases
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
