Customer Ratings & Reviews

Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost,

Great excellent service. Always willing to answer questions.

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.

We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

I love my laptob. Came in Handy for my type of work.

It is very effective and I highly recommend it, so cool.

Best laptops ever . I never had. Its worked like the apple tablet . Touchscreen. Easy to manage and best for school and work

Great protection to have, to go with my new computer!

Great protection to have, to go with my new computer!

Ease of use. Good battery life. Affordable for basic use and very fast. Better quality than expected

no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out

Not sure or when I got geek squad but so far I haven’t had to use it

This is excellent for me, it covers a lot of things. Make me feel more secure.

I honestly haven't had to use it yet, but believe me I will.

I have used the services Geek Squad has to offer on several occasions. No matter what predicament I find myself and my computer in, they have always successfully helped me out. I am so grateful for our geeks.

I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.

Awesome it was great!! People were so helpful too.

The agents attached my TV to a brick wall with no problem and had it connected and ready quickly. The guys were very professional.

I am so happy I bought the extended insurance on my last laptop because I dropped a full glass of juice on it. Because of the insurance, they replaced my new laptop. Whew!